Did you know that in the past 3 years, 171 participants from 26 countries have taken this course with IATA?
About
Face the challenge of generating passenger traffic while business travel, world trade, and companies rapidly expand. This course uses a competency-based approach to develop your skills as a strategic airline sales professional.
Available as: Classroom & In-Company course
Duration: 4 days (32 hours)
Recommended level: Entry-level and Professional
Prerequisites: None
Next class
Aug 29 - Sep 01, 2017 - China, Beijing (IATA)
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3 additional classes are scheduled. See all
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What you will learn
Upon completing this course you will have the skills to:
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Manage an existing customer base
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Generate and follow up on new leads to increase passenger traffic and sales
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Incorporate a quality of results measurements rather than quantity of sales calls
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Examine the attributes of top performing sales professionals and how to develop those attributes
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Review the latest methods for researching target accounts
Course content
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Communicate and present products and services related to retail travel management companies and corporate travel departments
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Maintain access to senior decision makers
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Establish geographical territories
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Develop account sales plans to meet and exceed established sales goals
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Analyze and interpret booking and revenue data to maximize revenues
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Identify new sales opportunities
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Measure ROI and closing sales at higher margins
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Use CRM tools to increase quality and effectiveness of customer meetings
Download full outline and schedule
Who should attend
This course is recommended for:
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Sales executives and managers responsible for achieving a sales or revenue target
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Reservations and ticket office staff seeking to build a sales career
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Area sales managers responsible for sales teams
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Sales team support staff
Certificate awarded
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
This course is a step toward earning an IATA Diploma in:
Additional information
About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields.
More
Further training
Graduates of this course can apply for the
Harvard ManageMentor (HMM) distance learning program at a special graduate price.
Subject areas
Request in-company training
Send us an email or contact the salesperson in your region by phone or fax.
Register for a scheduled course
Select a session from the below list to get started. Register early and save up to 20%! The discount will be made automatically at time of payment.
United States, Miami (IATA)
Class no : 58548 |
Dec 12 - Dec 15, 2017
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See details |
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Register
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A regional course fee (20% discount) is applied to course participants residing in the United States who attend classes at the Miami Training Center. To claim the discount, enter USA-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price. A regional course fee (20% discount) is applied to course participants residing in countries in Latin America and the Caribbean Islands who attend classes in the Americas. To claim the discount, enter LatinITDI in the promotional code field during your registration. The discount will be deducted automatically from the course price. Please note that the LatinITDI promo code cannot be used with other special promo code offers. These regional discounts will be applied in addition to any qualifying early bird promotion.
Miami Training Center information
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| Early bird discount - Register before Sep 12, 2017 to save 20% off your price category |
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Category
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Price (USD, before taxes)
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Non-Members
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$2,500.00
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Members
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$2,125.00
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Developing Nations
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$1,750.00
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Regional Participants
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$0.00
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