About

A successful SMS reduces the rate and cost of accidents and incidents, improves communication and productivity, and helps your airport meet its legal responsibility to manage safety.

Learn how to implement an efficient SMS at your airport and promote a safety culture within your organization. Understand the relevance of risk management in relation to SMS and learn how to evaluate, prioritize and mitigate risk. Analyze the impact human factors have on safety and develop your skills in detecting, controlling and preventing errors in an airport environment.

Course format

• This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training.
• This course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
• Student performance will be based on an examination.

Prerequisites

• Participants should have prior knowledge of Airport Business and Operations
• Recommended level is Intermediate and Management
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or equivalent for other languages.

What you will learn

Upon completing this course you will have the skills to:

• Implement a safety culture throughout your organization
• Apply the risk management cycle to your organization
• Integrate safety into aerodrome operations by applying management controls to safety-critical processes
• Understand how regulatory requirements, State concerns and State Safety Program (SSP) apply to SMS

Course content

Managing risk

• Risk assessment tools
• Acceptance of risk
• Mitigating risk

Implementing SMS

• Safety culture and policy
• Hazard identification
• Risk management
• Investigating and auditing
• Documenting and gathering data

Regulating SMS

Managing human factors

Role of the SSP in SMS implementation

ISO 9001 Quality Management Systems (QMS)

Reviewing the role of ISAGO

Download full outline (pdf)

Activities:

• Practical case-studies and exercises on risk management and SMS
• Final exam

Who should attend

This course is recommended for:

• Airport Managers
• Station Managers
• Airport authority representatives

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.