Skip to main content
Simplifying the Business while providing passengers with personalized choice of products and services
Six short films to illustrate the Benefits of Aviation
The trusted source to prepare and document dangerous shipments in compliance with international regulations.
Build customer loyalty by knowing what passengers think and are willing to pay for.
Our professional training covers all critical areas of the aviation business. Find training for every step of your career.
A unique and exclusive aviation forum, bringing together the world’s aviation leading figures. The 69th edition will be taking place in Cape Town, 2-4 June.
IATA's DG & CEO presented the industry forecast and his outlook on the most critical areas in air transport
Airlines International is IATA's flagship magazine, available in print, on tablets and in print. Find out about the advertising options in the online version of the magazine.
In this issue:
Judging if something is pro consumerIATA's Director General & CEO editorial
CEO interview - Cathay PacificJohn Slosar says that responding to the diversity of customer requirements is the key to success
Special report - Passenger experienceThe next generation of Simplifying the Business projects promise to further transform the passenger experience
Passenger rights - Signs of confusionJoined up thinking and harmonization are required to address a complex, confusing patchwork of national, regional and global passenger rights regulations
CEO interview - Alaska AirBrad Tilden explains how innovation will remain a cornerstone of the airline’s strategy
Inflight entertainment - Upwardly mobilePersonal devices on aircraft may not spell the end of traditional inflight entertainment systems but could force management into a serious rethink
Safety strategy - Leaving nothing to chanceThe IATA Operational Safety Audit is a cornerstone of the industry safety strategy. An enhanced version will build on the excellent safety results in 2012
Soapbox - It is time to deliver global ATMTackling issues with a structured project management approach - by Jeff Poole, Director General CANSO
Airlines International library
© International Air Transport Association (IATA) 2013. All rights reserved.