E-mail Digital Certificate - Troubleshooting issues with Blackberry

Users of Blackberry devices may experience problems viewing IATA e-mails. This problem is usually related to the digital signature.

IATA digital certificate solution follows the S/MIME industry standard. To ensure that Blackberry devices can display properly an e-mail containing a digital signature, the configuration of the Blackberry server must follow best practices for S/MIME found on the Blackberry website:

• Configuring BlackBerry Enterprise Solution options for S/MIME encryption
• S/MIME Support Package
• Configuring the BlackBerry Enterprise Server to support S/MIME encryption 

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