Skip to main content

Test Home
You & IATA


You are here: Home » Handling and Reporting Fraudulent e-Mails

IATA Fraud Prevention

Current fraudulent activities

Recognizing & reporting fraudulent e-mails

There are ongoing attempts to obtain payments from users of IATA products and services through fraudulent e-mail messages. On this page you will find resources to help you detect such fraud and report it to us.

What you can do to protect your organization

  • Recognize fraudulent e-mails. Read our Fraudulent e-mails warning (pdf)
  • Always be wary of requests to update bank account information
  • The e-mail addresses below have been used by fraudsters recently. If you receive an e-mail from any of these addresses or domains, please save the e-mail and send it to us as an attachment; or, send us the e-mail header information. Then block the sender.  

Fraudulent e-mail addresses and domains:

IATA does not send emails and/or invoices from the following domains, please report emails coming from the following domains that purport to be from IATA to:


  • If you are unsure of whether the e-mail you have received comes from IATA, write to us at Please make sure to attach the full fraudulent message 

Tactics used by fraudsters

    • Fraudsters contact IATA customers by e-mail or telephone, seeking payment for products, services, or other outstanding amounts due 
    • Often the fraudster will use names similar or identical to those of IATA officials
    • Fraudsters use e-mail addresses that include the acronym ‘iata’, but come from different domains such as
    • The e-mail may appear to come from IATA (such as, but the fraudster is using a spoofing technique to hide the true sender address
    • Fraudsters send fake IATA invoices bearing the official IATA logo, and staff names. However, “new” bank account information is provided

Airlines, agencies and partners

  To verify  the validity of IATA's key stakeholders we recommend to:

Contact information 

To report fraudulent e-mails, or if you have any questions relating to fraudulent e-mails, please contact us at


Additional information

© International Air Transport Association (IATA) 2015. All rights reserved.