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Why closing gaps in the Tokyo Convention will be a deterrent to unruly passenger behavior.
The trusted source to prepare and document dangerous shipments in compliance with international regulations.
Improve baggage performance. From quick wins to strategical options, custom solutions for airlines, airports and ground handlers.
We’re adding new IATA training centers, partner locations and distance learning options to bring our training closer to you.
Join us in Kuala Lumpur for workshops, interactive sessions and streamed discussions focusing on ground operations.
IATA's DG & CEO called for global standards to be at the heart of framework for ASEAN single market in Singapore on 11 February
This collection of courses covers a wide range of financial and accounting disciplines for airlines, airports, cargo agents, and travel agents.
Understand accounting terms and concepts; learn about financial statements and their construction.
Analice las disposiciones cruciales de los contratos de arrendamiento operativo y de financiamiento de aeronaves.
Under the Chicago Convention, ICAO has been mandated with the gathering of aviation statistics from contracting States since 1947. This data is used to derive trend level indicators to support the sustainable development of civil aviation activities, concentrating on safety, efficiency and environmental protection.
IATA gather aviation statistics directly from airlines,supporting various airline industry initiatives while monitoring the industry's performance in terms of traffic, employment, financial results, environmental protection and safety.
Statistical data are compiled by airlines, airports and civil aviation authorities applying international standards. Aviation statistics are widely used throughout the industry, ranging from monitoring global industry performance, to detailed network planning and competitor benchmarking.
Understand the difference between the data gathered by different international organizations such as ICAO, IATA and ACI, and be able to leverage this global knowledge to give your organization a competitive edge.
Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement.
Before making the right decision, you need to know your options. This course introduces you to the key leasing and financing schemes available for the purchase and operation of aircraft, including straight purchases, secured loans, and government / manufacturer assistance. You will also learn how to maximize the efficiency, cost effectiveness and compliance of your lease agreements through new strategies for structuring and negotiation.
Identify key elements in analyzing the financial performance of your airline.
Analyze and control your airline's financial performance.
Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn to incorporate necessary procedures to maintain a viable cost reduction program within your organization.
Discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability.
Learn how to control costs and manage a profitable airport.
Over the next decade airports need to expand and diversify their business in order to keep up with the increasing demand for air travel, and financing this development can be challenging.
Improve your understanding of the air transportation system, and analyze current financial industry trends and how they impact your airport. Examine the importance of implementing strong management control systems and learn how to successfully forecast your business. Evaluate the benefits of efficient customer service and how it relates to a successful pricing strategy.
Develop best practices for jet fuel management.
Learn about managing greenhouse gas (GHG) emissions through inventories that help assess risk, reduce emissions, and track performance.
Identify common challenges faced by travel agents in BSP and gather solutions and best practices. This e-learning module is part of a six-module course: IATA BSP Essentials for Travel Agents
Learn about the Agent reporting process in the Billing and Settlement Plan (BSP) and how to interpret billing reports. This e-learning module is part of a new six-module course: IATA BSP Essentials for Travel Agents.
Examine the Agent Remittance process of the Billing and Settlement Plan (BSP), including the reporting calendar and debt identification. This e-learning module is part of a new six-module course: IATA BSP Essentials for Travel Agents.
Demonstrate your knowledge of the Billing and Settlement Plan (BSP) for travel agents and earn an internationally recognized certificate.
BSP Essentials for Travel Agents is a training course providing essential knowledge of the Billing and Settlement Plan (BSP), specifically for travel agents. It is designed to raise the learner’s awareness of the BSP system and processes, and improve an Agent’s efficiency and level of knowledge.
Minimize costs through a better understanding of ticketing authority and the traffic documents used in BSP, including the VMPD. This e-learning module is part of a six-module course: IATA BSP Essentials for Travel Agents
Understand Emissions Trading System (ETS) in the European Union. Learn about cap and trade, carbon trading mechanisms, and carbon markets dynamics and strategies.
Understand payment card transactions from authorization to settlement. Learn about fraud prevention, remediation and why Payment Card Industry Security Standard (PCI DSS) is an important step in protecting cardholder data.
Ensure your revenue is protected and the interline billings, rejections and disputes of your cargo transactions are carried out in the most comprehensive and cost effective way.
Ensure your airline receives its correct cargo revenue entitlement in the current high cost and competitive environment.
Improve your understanding of cargo rating to correctly price a consignment, and apply the control mechanism to protect and optimize your revenue.
During this course improve your knowledge and gain the practical skills to monitor your cargo sales and revenue processing.
Aplique los procedimientos y las normativas recogidas en el manual sobre contabilidad de ingresos (Revenue Accounting Manual) y las Resoluciones de la IATA.
Defina la parte que le corresponde según los acuerdos multilaterales sobre prorrateo de pasajeros (MPA-P).
Desarrollar las mejores prácticas para el manejo de
combustible de jets/aeronaves
Aprenda a aplicar las reglas del manual de prorrateo de pasajeros (PMP) y del acuerdo multilateral sobre prorrateo de pasajeros.
Protect your revenue and increase productivity with a complete review of passenger revenue accounting and control activities.
Study key International Financial Reporting Standards (IFRS) used for preparing financial statements in the airline industry.
Explore Billing and Settlement Plan (BSP) reporting and remittance processes and BSPLink user functionality.
Understand state rights and obligations, charging policy, facilities financing, management and control. Designed for Air Navigation Service Providers.
Understand the key roles and activities in running a travel distribution business and learn travel management principles and strategies.
Gain knowledge of the interdependence between transportation and tourism and identify modern tourism trends. Learn how to develop leadership skills within an agency to drive high performance, and how the key to travel sales success is through customer-centricity.
Construct normal fare of single pricing units and consecutive or contiguous pricing units.
Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible.
With the abundance and complexity of today’s fare options, your clients expect you to provide a service that is accurate, faster and more affordable than the competition. This course teaches the language of fare construction and fare rules so you can provide your customers with the best advice and the lowest fare for their air itinerary and needs. You will develop new skills through practical exercises and with the support of reference materials to become the travel professional your customers trust.
Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions.
This course helps you to understand and apply RAM resolutions so that you will receive the appropriate entitlement, and achieve cost-effectiveness by eliminating unnecessary rejections and disputes.
Improve your skills and knowledge in calculating the prorate value of passenger flight and excess baggage. Assess your entitlement in accordance with the Multilateral Proration Agreements – Passenger (MPA-P).
Apply the rules of the Prorate Manual - Passenger (PMP) and the Multilateral Proration Agreement – Passenger (MPA-P) within your organization.
Learn how proration can be a useful tool in maximizing the revenue of an airline, through proper pricing policy and fare structuring.
This course will be available in 2013. Please check back soon for more information and to find scheduled sessions.
Learn how to handle unused taxes, fees, and charges when a ticket is submitted for rerouting.
Learn how to properly manage and control the procurement process with your suppliers.
Achieve maximum accuracy in your passenger sales accounting activities.
Understand the impact of SIS on Cargo interline billings and how to prepare for its implementation as described in the Integrated Settlement Participation Guide (ISPG).
Understand the impact of SIS on miscellaneous and UATP interline billings and how to prepare for its implementation as described in the Integrated Settlement Participation Guide (ISPG).
Understand the impact of SIS and how to prepare for its implementation, as described in the Integrated Settlement Participation Guide (ISPG).
Understand the impact of SIS and how to prepare for its implementation as described in the Integrated Settlement Participation Guide (ISPG).
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