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Cargo Agency Program

Governed by the Cargo Agency Conference (CAC), IATA's Cargo agency program affords benefits to both airlines and agents. It provides agents with industry recognition of their financial and professional competence while airlines gain access to a worldwide distribution network of approved agents to sell their product.

The cargo agency program helps to regulate member airlines' working relationships with their appointed sales agents. It includes the Cargo Agency Accreditation and the Cargo Account Settlement Systems (CASS).

Modernizing the Cargo Agency Program

In collaboration with FIATA, IATA is evolving the Cargo Agency Program and will introduce a new Air Cargo Program to better address contemporary issues of accreditation, governance, training, and supplier and buyer collaboration.

The program will respond to industry and customer demands, preserve the CASS, protect member funds and create a collaborative environment where cargo service standards and solutions can be universally implemented to improve safety, security, and operational efficiency.

Given that 80% of freight transactions are performed under a principal-to-principal relationship, the proposed Cargo Agency and Air Cargo Programs aim to better administer an industry involving a buyer and seller relationship.

The Cargo Agency Program has obtained the support of the Cargo Committee and of the IATA Board. In 2013, the goal is to draft new resolutions and program rules for the Cargo Agency Program and for the IATA-FIATA Air Cargo Program (IFACP).

Final approval for the amended resolutions will be sought from the Cargo Agency Conference (CAC) by early 2014.

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