IATA offers advice and information to assist cabin safety professionals, and creates guidance for best practices worldwide.
The concerns of Cabin Safety go beyond the safety demonstration before a flight; Cabin Safety encompasses a range of different disciplines, topics and processes which are not always evident to airline customers.
Indeed, the role of cabin crew is varied - but all tasks are carried out with a focus on safety. Cabin safety is about preventing injury, and preventing the escalation of an abnormality into an emergency.
Cabin Safety is a vital part of any safety management system (SMS). It ensures that the cabin product and service is designed and delivered to the customer as safely as possible. Because of this, the role of a Cabin Safety professional involves risk management, training, reporting, investigation, auditing, fatigue risk management, formulating safety and emergency procedures and more.
Reducing cabin safety related events
IATA seeks to offer operational solutions for airlines in order to promote the reduction of incidents or accidents in the cabin, thus resulting in enhanced operational safety and/or significant cost savings for airlines.
IATA is committed to updating these guidelines to provide airlines with the necessary and up to date information to address emerging risks and share best practices; however, these guidelines are not intended to replace or to contradict any applicable State regulations.
We thank those experts who provide their time and expertise through inputs and contributions to the creation of these documents, particularly the industry specialists from the IATA Cabin Operations Safety Task Force (COSTF), airline experts and government bodies.
Cabin Operations Safety Best Practices Guide (Edition 2)
The second edition of the IATA Cabin Operations Safety Best Practices Guide (pdf) helps manage the cabin operations safety demands of today and tomorrow. This guidance includes chapters that address various policies and procedures for Cabin Crew in normal, abnormal and emergency situations. They are meant to assist airlines to implement integrated, proactive, effective and efficient, cabin operations safety policies and procedures.
Cabin Safety Guidelines (pdf)
- Personal transportation devices, 1st Edition - April 2016: English
- Electronic Cigarettes, 3rd Edition - April 2016: English
- Three-Point Seatbelt Restraint Systems, 2nd Edition - April 2016: English
- Turbulence Management, 2nd Edition: English
- Inadvertent Slide Deployment Prevention, 2nd Edition: English
- Unruly Passenger Prevention and Management, 2nd Edition: English
- Safe Service of Alcohol on Board, 1st Edition: English
- Managing Medical Events, 1st Edition: English
- Safety of Infants and Children on Board, 1st Edition: English
Cabin Operations Safety Task Force (COSTF)
The IATA Cabin Operations Safety Task Force (COSTF) reviews all aspects of cabin operations to improve safety and operational efficiency. Members of the COSTF are representatives from IATA Member airlines who are experts in:
- Cabin Safety
- Cabin Crew Training
- Accident and/or Incident Investigation
- Human Factors
- Quality Assurance
For further information or to comment on any of the guidance material, please contact Cabin Safety
Membership of the IATA Cabin Safety private site allows Cabin Safety professionals from member airlines to partcipate in group discussions and share knowledge and concerns relating to policies, procedures, equipment incidents and investigations. IATA member airlines may register here to join the site.
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