IATA's Industry Priorities and Targets

These priorities and targets were set by the IATA Board during their December 2012 session.

Safety: improve global safety, especially in Africa

• Roll out a transition plan to Enhanced IOSA with at least 10 Enhanced IOSA audits
• Gain ratification of the Africa Strategic Improvement Action Plan and bring 10 additional African-based airlines to IOSA by 2015

Security: improve security checkpoints

• Secure two airports and government support to deploy a first generation Checkpoint of the Future in 2014

Airline revenues: manage airline revenues securely and efficiently

• Automate 96% of settlements with a global tool
• Aim to reduce costs 27% by 2017
• Ensure 99.95% of IATA Settlement Systems (BSP and CASS) funds are settled on time

Value chains: re-balance the value chains, improve airline revenues, and reduce costs

• Develop a refined standard for New Distribution Capability and implement live pilots involving airlines, agencies, aggregators
• Reduce airport and ANSP charges, fuel fees and taxes by $750 million as well as proposed cost increases by 25% in 2013–2014

Environment: protect the industry’s ability to grow in a sustainable manner

• Facilitate a global agreement on market-based measures under ICAO that reflects IATA’s four-pillar strategy and the industry’s commitment to carbon-neutral growth from 2020

Regulatory: protect members from burdensome regulation

• Ensure governments follow the Worldwide Slot Guidelines (WSG) when determining slot allocation procedures
• Press for the adoption of harmonized and reasonable approaches to consumer protection/passenger rights legislation and regulation

Industry costs and customer service: create value, reduce industry costs, and improve customer service

• Achieve 20% e-Air Waybill (e-AWB) penetration where legally feasible
• Complete implementation of Electronic Miscellaneous Documents (EMDs) in the IATA Billing and Settlement Plan (BSP)
• Drive Fast Travel penetration to include 20% of eligible passengers