Preparation for 753
From 2018 we are expecting to have a reduction in the number of bags that are mishandled, due to the introduction of industry wide baggage tracking through IATA Resolution 753. There has been a lot of activity in the community around Resolution 753. As a reminder, it says that an airline must track a bag onto the aircraft, into arrivals or into transfers. Furthermore, this tracking information must be shared with the next airport in the journey. This capability is required to be in place by June 2018. The resolution has been published since 2013 when it was unanimously agreed upon by all IATA members at the Joint Passenger Services Resolutions Conference.
What does compliance mean? Many companies who produce airport tools claim to be 753 compliant, however there is no 753 self-certification. The voluntary certification process is that an airline or an airport can request IATA to review their procedures, and subject to compliance with any report observations, IATA will issue with a certificate that is valid for 1 year. We do not certify the tools used, as compliance with 753 is all about how baggage processes are monitored. Of course, with customer permission suppliers can list their compliant installations.
The IATA Baggage Tracking sub-Group group has worked hard to develop the Resolution 753 Implementation Guide, and also to incorporate a make a minor update to the resolution itself by introducing an additional tracking point. The updated resolution is available in the 2017 Passenger Conference Resolutions Manual.
Resolution 753 applies to airlines only, but the implementation can also be an airport issue. It would be inefficient to have every airline at a busy airport each introducing their own tracking solutions, when the places where tracking is being undertaken are often common to all the airlines, such as the reclaim belt or transfer inject.
The implementation guide is freely available to the industry, having been approved by the Airport Services Committee. It includes sections on what 753 is and what it means, how different types of operation can collect this data and how it should be shared. The sharing component of resolution 753 is likely to have the largest impact on the industry, as it improves the information available to each stakeholder in the baggage journey, allowing them to be more efficient in their operations. Data can be shared using the existing standard messages defined in IARTA RP1745 or the newly approved XML Baggage Message Schema.
To be 753-ready, 753 requires a lot of work but the effort is critical to the industry’s continued efforts to address mishandling and improve customer satisfaction. If you need assistance or advice in preparing for the June 2018 implementation deadline, please feel free to contact IATA at: email@example.com