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Progress in the Gulf

​(NDC) Emirates – Live!

IATA is pleased to announce that Emirates, in cooperation with its IT partner Farelogix, Emirates has implemented the Shopping schemas to provide access to availability, pricing, shopping and ticketing plus facilitating ancillary sales of excess baggage, visas, Chauffeur Service and more. (NDC Schema: 1.1.3). This marks a significant milestone towards the successful adoption and deployment of the NDC project with a major airline such as Emirates.

In addition we are also pleased to mention that Emirates has successfully achieved level 2 NDC certification. We're thrilled to be working with Emirates on the possibilities that await the industry and wish them well.

More information on the New Distribution Capability (NDC)​ program

Qatar Airways – Fast Travel Platinum!

Qatar Airways became the first airline in the Middle East & North Africa to achieve the IATA Fast Travel Platinum Status in recognition of its widespread deployment of self-service technology to help expedite the travel experience across its growing network.
The carrier has been recognized for its continuous efforts in six key areas covered by the much coveted Fast Travel program; check-in, bags ready-to-go, document check, flight rebooking, self-boarding and bag recovery.
Qatar Airways becomes one of the select few and the 6th airline to achieve Platinum Status, which is awarded to carriers that offer each of the six self-service options to more than 80.0% of passengers across their network. In addition, Qatar Airways is the only airline from the Africa & Middle East region participating in EU trials for Home printed Bag tags (HPBT).
More information on Fast Travel program

e-Air Waybill – Dubai

​In collaboration with Dubai Customs and the UAE Freight Forwarders Association, the MENA Cargo team at IATA has been working with the Dubai e-AWB & e-freight group members to develop an e-AWB SOP for Dubai, United Arab Emirates. As Dubai is considered a global hub for cargo and passengers, the customs and Freight Forwarders Association praised IATA’s support.  
In addition the MENA region cargo team made strides in the region by enlisting the support of over 200 freight forwarders in the MENA region to sign the IATA Multilateral e-AWB agreement.

More information on e-Air Waybill (e-AWB)​​


​IATA welcomed Air Arabia, Etihad Airways and Gulf Air which successfully incorporated IGOM as their SOP. IG​OM provides an internationally recognized standard for ground handling processes, the IATA Ground Operations Manual represents airlines’ definitive source for the latest industry-approved standards and is geared towards improved safety and operational efficiency. By applying these standards IGOM strives to drive down costs by reducing complexity, simplifying training requirements and reducing aircraft damage by applying common procedures. 

Captain Nasser Al Salmi – Chief Operating Officer, Gulf Air said: “As we strive to remain at the forefront of operational developments to ensure convenient travel solutions for our passengers, Gulf Air prides itself on operating to the highest global standards with regards to our ground handling processes, ground safety and operations. This is key to ensuring satisfied passengers and seamless operations. It is an honor to be recognized for our achievements to date and a reminder of the need for our continuous, rigorous efforts.”

More information on IGOM

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