IATA Israel

This page is your local resource for information on IATA activities for member airlines, travel agents and industry partners in Israel.

 

Customer Service Portal:

Our Customer Service portal for Israel is designed to provide airline and agent customers with essential reference material needed to facilitate day-to-day Billing and Settelment Plan (BSP) and Cargo Accounts Settlement Systems (CASS) activities.

Log on to the new Customer Portal and access a wealth of information such as reporting calendars; local Chapter 14, BSP Manual for Agents; Accreditation Guides and much more! 

You can also send an enquiry to us by using  the  portal online form -  an easy and efficient way of contacting us - and a Customer Service Representative will contact you. 

 

Highlights:

• Today, 99 airlines and 408 agents are part of the BSP Israel. In 2010 travel agents reported over US$1.34 billion.
• CASS Israel is Live as of 1 Aug 2011. Today, 2 airlines and 56 IATA Accredited Cargo Agents are part of CASS Israel
• IATA Israel is also actively supporting the Simplifying the Business initiative to reduce costs in a number of areas. 
• IATA Israel is actively supporting the e-freight initiative to reduce cost for the air cargo supply chain. Israel has been e-freight live location since November 2010 and the number of e-freight penetration is well on track to reach the 10% e-freight penetration by 2011.
• We have also developed sound planning and development consulting services to help airlines, cargo operators, airports, ANS providers and civil aviation authorities achieve high performance standards.  

 

Our address in Israel:

• IATA
  Trade Tower Building, 8th Floor
  25, Hamered Street
  Tel Aviv 68125

       info.il@iata.org

Phone : +972 (3) 5619006
Fax : +972 (3) 6243013

* Our call centre operates only from 9:00 am to 14:00 pm, after 14.00 pm please log an enquiry in Customer Portal Europe to contact us.