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Welcome to a new customer portal!

Our regional portals have been merged to provide you with a single point of access to information. The search feature in our resource center has also been upgraded, allowing you to search by country. All the documents on this portal have been updated, so you have the latest information available.

This website is designed to provide information on agent accreditation, BSP and CASS operations in the Americas (except USA), Europe and the Middle East, Asia & Pacific and Africa.

IMPORTANT INFORMATION

"Your VOICE!" IATA Customer satisfaction survey, will run from 24 April to 22 May 2012.
The survey is managed by IPSOS and sent from iata-2012survey@ipsos-online.com

Thank you in advance for your participation.