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Simplifying the Business while providing passengers with personalized choice of products and services
Why closing gaps in the Tokyo Convention will be a deterrent to unruly passenger behavior.
The trusted source to prepare and document dangerous shipments in compliance with international regulations.
Improve baggage performance. From quick wins to strategical options, custom solutions for airlines, airports and ground handlers.
We’re adding new IATA training centers, partner locations and distance learning options to bring our training closer to you.
Join us in San Diego 15-17 Oct to discuss innovation and transformation in Distribution, Customer Experience & Airport Design
In his State of the Industry address, Tony Tyler shared his reflections on the 100th anniversary of civil aviation
IATA Customer Portal provides you with a single point of access to information on agent accreditation, BSP and CASS operations in the Americas (except USA), Europe, the Middle East & Africa, Asia & Pacific and China & North Asia.
Our FAQs will help you search for specific answers, while our resource center will allow you looking for documents by country. All the documents on this portal have been updated, so you have the latest information available. If you cannot find the answer to your question, you can still contact us directly via our Log an Enquiry form.
IMPORTANT NOTICE: our Portal is currently undergoing major enhancements, which will soon be visible ! In the meantime, and to be able to better serve you throughout this changing period, we are now asking you to indicate your Home country directly from this page if you wish to log an enquiry with us.
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