Skip to main content
Share your views & win a prize!
Six short films to illustrate the Benefits of Aviation
The trusted source to prepare and document dangerous shipments in compliance with international regulations.
Improve baggage performance. From quick wins to strategical options, custom solutions for airlines, airports and ground handlers.
Our professional training covers all critical areas of the aviation business. Find training for every step of your career.
Discover all proceedings from this unique aviation forum which brought the world’s aviation leading figures to Cape Town, 2-4 June.
IATA's Director General & CEO's Address at the Annual General Meeting, Cape Town, 3 June
Welcome to a new customer portal!
Our regional portals have been merged to provide you with a single point of access to information. The search feature in our resource center has also been upgraded, allowing you to search by country. All the documents on this portal have been updated, so you have the latest information available.
This website is designed to provide information on agent accreditation, BSP and CASS operations in the Americas (except USA), Europe, the Middle East & Africa, Asia & Pacific and China & North Asia.
Between 21st May - 18th June 2013, you might be receiving a Customer Satisfaction Survey from our partner IPSOS (e-mail address email@example.com).
Please take a few minutes to share your opinion with us.
Here you can find Your VOICE! 2012 customer satisfaction survey results and actions
© International Air Transport Association (IATA) 2013. All rights reserved.