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Simplifying the Business while providing passengers with personalized choice of products and services
Six short films to illustrate the Benefits of Aviation
The trusted source to prepare and document dangerous shipments in compliance with international regulations.
Build customer loyalty by knowing what passengers think and are willing to pay for.
Our professional training covers all critical areas of the aviation business. Find training for every step of your career.
A unique and exclusive aviation forum, bringing together the world’s aviation leading figures. The 69th edition will be taking place in Cape Town, 2-4 June.
IATA's DG & CEO presented the industry forecast and his outlook on the most critical areas in air transport
Welcome to a new customer portal!
Our regional portals have been merged to provide you with a single point of access to information. The search feature in our resource center has also been upgraded, allowing you to search by country. All the documents on this portal have been updated, so you have the latest information available.
This website is designed to provide information on agent accreditation, BSP and CASS operations in the Americas (except USA), Europe, the Middle East & Africa, Asia & Pacific and China & North Asia.
Between 21st May - 11th June 2013, you might be receiving a Customer Satisfaction Survey from our partner IPSOS (e-mail address firstname.lastname@example.org).
Please take a few minutes to share your opinion with us.
Here you can find Your VOICE! 2012 customer satisfaction survey results and actions
© International Air Transport Association (IATA) 2013. All rights reserved.