Customer Portal - Europe

BSP Returned Documents Form


This form, the Returned Documents Form, shall be used when an Agent requests a pick up or is requested to return a certain stock of Standard Traffic Documents or ticket wallets.

*  Required Fields
General Information
IATA Code:  *
Company:  *
Agent Name:  *
Email:  *
Telephone Number:  *
Which country does your return concern:  *
Pick up Address:  *
Requested Pick up Date (14.00-16.00 local time):  *

ATTENTION! Pick up has to be requested minimum 4 working days prior to the preferreed pick up date at agency location. Final date for pick up will be confirmed to you by email.

NOTE! Please indicate here the number of parcels to be picked up, and not the number of ticket boxes you want to return. Please ensure that the number of parcels stated here will be picked up by the courier company.
Returned Documents
Total Number of Cartons / Packages:  *
Total Gross Weight:  *
Status:  *
Other Status:
Return Reason:  *
Other Reason:
INSTRUCTIONS: Please ensure that documents are packed in one or several bigger parcels for easy transportation (no individual ticket boxes will be picked up). Any additional pick-up in case of non-compliance will be at agent's cost. Only IATA tickets will be picked up, no ticket covers/wallets or administrative forms.
Type of tickets (Range) No of coupons/tickets(Range)
When you have filled out the above form with all the required information, click on the 'Submit' button and the form will automatically be sent to the applicable BSP office who will arrange for pick up of the documents.