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The Data & Technology PoC area brings together Strategic Partners and airlines to discuss new technologies as well as current and future industry challenges with like-minded technology and data experts.
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The IATA Data & Technology PoC (Proof of Concept) area of involvement aims to harness the power of data-driven insights and cutting-edge technology to drive innovation, solve complex challenges, and improve overall efficiency and effectiveness.
How it works
Member Airlines, along with IATA Data and Technology Strategic Partners, collaborate to identify key focus areas for PoC use cases development. This process helps address industry challenges and explore potential solutions that drive meaningful impact.
To ensure steady progress, we hold three in-person meetings per year, where members convene to develop the PoCs and technology position papers. Each meeting requires the attendance of the same primary representative from each participating organization.
Between these meetings, IATA facilitates touchpoint calls to ensure continuous progress on PoC use cases.
> Download the position papers
Want to join our Data and Technology PoC activities?
If you are not an airline, participation to the Data and Technology PoC activities require joining our Strategic Partnership Program.
The Cycle 1 of the Data and Technology PoC program focused on three key topics:
- Project Industry Large Language Model (LLM): This use case explores the applicability of LLMs in the cargo acceptance process, serving as a stepping stone towards further leveraging LLMs for regulatory compliance across the airline industry. Access the code repository.
- Project 777: This business to business (B2B) use case addresses critical challenges in identity management and fraud prevention in the travel industry. By leveraging digital employee ID, it provides both travel agents and airlines with a robust digital identity framework that enhances security while streamlining operational processes. Access the code repository.
- Project 321: This business to customer (B2C) focused initiative enhances the customer experience by enabling secure and seamless access to airline lounges leveraging digital identity credentials. Access the code repository.
> Download the Cyle 1 Data and Technology PoC paper
Planning & Timeline
The Cycle 2 of the Data and Technology PoC program focused on four key topics:
- Project Carina – AI Agents Multilateral Interoperability POC focuses on enabling AI agents to collaborate across traditionally isolated enterprise boundaries. The initiative is centered on the Cargo domain and aims to automate the highly manual interline booking process between airlines, which today relies heavily on emails and offline agreements for SPA validation and capacity checks. The objective is to deploy agent-based orchestration across multiple organizations, using LLM-powered AI agents to interpret complex interline agreements and schedule data, and to support real-time validation of booking viability, capacity, and disruption handling across interline carriers.Access the code repository.
- Project Gaia - Global Data Bus POC is about creating a high-throughput, low-latency, secure, and globally scalable message bus that enables real-time exchange of standardized industry messages across aviation stakeholders. Built on modern event streaming technology and leveraging the cloud providers' native global infrastructure, it aims to offer alternatives to legacy networks and fragmented point-to-point integrations with a common platform for publishing and subscribing to standard messages. Access the code repository.
- Contactless Travel at Scale tested the ecosystem readiness to use digital identity wallet for off airport passport check and biometric process (One ID). The PoC consisted of 7 live airport departure or test, with 6 digital identity wallets (including Apple Wallet, Google Wallet, and Digi Yatra) at 5 different airport location with 4 airlines. Access the code repository.
- Verifying Digital identity in Distribution Process explored how digital identity and verification can help airlines authenticate agencies and agents, ensuring the right offers reach the right partners while preventing unauthorized access.The PoC also explored an extended use case that leverages the same identity verification concept at the customer level. It addresses traveler identification by enabling the presentment of digital passport (e.g. ID Pass in the Google wallet ) by the customer into the booking flow, allowing for verification by both the online travel agency and the airline's system. Access the code repository.
> Download the Cyle 2 Data and Technology PoC paper
Planning & Timeline
The results of the Cycle 3 (2026) Data and Technology Proof of Concept (PoC) program will be presented at the IATA World Data Symposium 2027.
- Themes to be announced in June 2026
