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Enhanced IOSA Workshop

IATA is introducing a significant change to the IOSA program known as Enhanced IOSA. In June 2013, the IATA Board of Governors mandated the Enhanced IOSA process for all Registration Renewal Audits taking place on or after September 2015.
Under Enhanced IOSA (E-IOSA), an Operator will be required to complete ongoing internal assessments using the IOSA Standards and Recommended Practices (ISARPs). In order to support all IOSA Registered operators in this new challenge, IATA is providing Enhanced IOSA Workshops around the world at no cost, to familiarize internal Quality Assurance departments with the process.

The two day workshop is designed to provide an introduction to E-IOSA and to help airline QA management and auditors to understand what is needed for carrying out internal assessments against the ISARPs. 

When: April 16 - April 17, 2014
Where: Dubai, UAE
Venue: New Emirates Group Headquarters (pdf)
Audience: Airline Quality, Safety, Compliance, Audit managers, and all involved in IOSA

Event highlights

  • IOSA program functionalities
  • Auditing techniques
  • The E-IOSA process
  • Adaptation of Quality Assurance Systems; Structuring of Internal Auditing to incorporate IOSA Standards and Recommended Practices

For more information, you can view the workshop agenda (pdf).


Please fill the registration form (pdf) and submit by clicking on the “Submit” button no later than 31 March 2014. Seating is limited and will be allocated on a first come first served basis.

In case you have any further inquiries or face any technical issues with the registration, please contact


Additional information

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