Commercial aviation is a service business and a people business – the unique requirements and challenges merit the attention of an event tailored to fit the industry. The importance of this area is not just for human resources specialists but extends to every aviation executive where people performance and development are critical to business success.
Since 2011, IATA has organized an annual conference, known as the IATA Global Aviation Human Capital Summit, to provide a forum with this special focus. Again this year, come share best practices, explore innovative approaches and exchange common experiences with commercial aviation enterprises at the IATA World People Symposium 2014.
As the industry celebrates the centenary of commercial aviation, we are preparing to meet the challenges of the next 100 years in many areas, but one of the most critical is the talent required to ensure success in the years ahead. The symposium will touch on several key themes: