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Using Ancillary Revenue to enhance the customer experience

Ancillary Revenue is entering a critical inflection point. Specifically it is expanding from a world of "fees and unbundling" to encompass new revenue streams that actually create choice, improve customer experience/satisfaction and potentially help differentiate airline brands.

This 60-minute free webinar intends to explore all aspects of ancillary revenue.

Download this webinar (Originally aired 2 June 2009)

" Very professional and of great value!" - Gary Parker, Revenue Manager, Air Canada