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5th World Passenger Symposium

Innovating better, together

The 5th World Passenger Symposium (WPS) will continue to focus on industry collaboration. It will cover the transformation currently taking place in the industry in the areas of distribution, customer experience touching on the technology aspect as a key driver for transforming our industry.

When: October 20 - October 22, 2015
Where: Hamburg, Germany
Venue: Congress Center Hamburg (CCH)
Audience: Open to all



About Program Useful Information Networking opportunities Previous WPS

5th World Passenger Symposium 

WPS is a unique event that drives the passenger agenda forward with representatives of the entire air travel value chain under one roof. WPS has become the must attend event for airlines, airports, travel agents, ground handlers and solution providers to learn, share, influence and network.

Under the theme "Innovating better, together", WPS 2015 will focus on how industry collaboration will drive value through innovation for the benefit of customers. It will cover the transformation currently taking place in the industry in the areas of distribution, customer ground & Inflight experience and IT & Technology.




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Focused, theme-based sessions

Focused, theme-based sessions will address key areas that impact the customer experience and the airline profitability such as:

  • Airline Retailing: What does the customer value? Are ancillaries really profitable?
  • NDC in motion:  Airline case studies and focus on technology evolution
  • Offer and Order Management of Tomorrow: Dynamic Pricing ; Is the industry heading towards no more e-ticket & PNR.
  • Do you know who are your customers and how to best engage with them?
  • Ready to Fly and Ready to Arrive: What will be the future end to end experience on the ground?
  • Cabin trends : Do airlines really need to choose between customer satisfaction and maximizing revenues?
  • The digital wave: what are the real challenges? Are we ready?



Host Airline

Sponsorship opportunities





Sandro Francini
Director Business Development
Tel.: +1 203-773-6405
Cell: +1 561-289-4796

Principal Sponsor



See our interactive exhibition floorplan

Official Media Sponsor


Platinum Sponsor






Gold Sponsor









Silver Sponsor



Supporting Organization                                                    




Media Sponsors














Additional information

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