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World Passenger Symposium 2012

16 - 18 October
Abu Dhabi, United Arab Emirates

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World Passenger Symposium 2012

The World Passenger Symposium 2012 will build on the success of the first WPS in 2011 which attracted over 500 delegates, including CEOs, and billed as a success by 86% of the attendees.

The IATA World Passenger Symposium (WPS) is a unique event. It is the only event that brings the entire passenger value chain together – from airlines to government representatives – to look at common solutions to industry challenges. Those challenges are numerous. They include seizing the opportunity that ancillary revenues represent; understanding new distribution models; and defining a new airport experience that empowers the passenger through self-managed travel. These challenges affect every part of the value chain.

Date and Location

October 16 - October 18, 2012

Abu Dhabi, United Arab Emirates

Jumeirah at Etihad Towers

Event designed for: Open to all

 People you can expect to meet

  • Airlines
  • Airports
  • Government
  • Travel Agents
  • Ground Handlers
  • Suppliers

You will cross paths with a variety of audience groups: corporate CEOs will be sharing their insights at the CEO round table session; top level speakers will bring to you innovative ideas at the interactive plenary sessions; frontline managers will speak about the hardcore practical issues they encountered at daily line of work and more.

Innovate Together: Greater value. A better experience 

 

The 2012 WPS will be structured around the parallel streams of Profit and Customer.

The Profit Stream will focus on distribution, ancillary revenues and revenue management:

  • IATA Role & Distribution ecosystem, what will tomorrow look like?
  • Ancillary for airlines, travel agents and consumer
  • Is there a conflict between Revenue Management and Ancillary Revenues?

The Customer Stream will put a spotlight on the StB projects that are currently underway to improve the passenger experience and also cut industry costs:

  • Self-managed travel has arrived: how the consumer is changing the face of airline and airport processes
  • Get ready: why passenger data is important; travel documents; removing the hassle out of baggage
  • Go: self-boarding; removing the hassle out of the process; NFC: how will this improve the experience


Registration Information

Register now to shape the passenger value chain of the future.

Delegate Type Early Bird Fee (until 30 June 2012) Normal Fee
IATA Members & Strategic Partners $1,192 $1,490
IATA Travel agents $1,192 $1,490
Airports $1,192 $1,490
Other vendors $1,596 $1,995
Other delegates $1,432 $1,790


Registration

Content overview

Host Airline


 

Sponsors


See highlights from last year

Additional information

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