Skip to main content

Test Home
You & IATA


You are here: Home » Handling and Reporting Fraudulent e-Mails

IATA Fraud Prevention

Current fraudulent activities

Recognizing & reporting fraudulent e-mails

There are ongoing attempts to obtain payments from users of IATA products and services through fraudulent e-mail messages. On this page you will find resources to help you detect such fraud and report it to us.

What you can do to protect your organization

  • Recognize fraudulent e-mails. Read our Fraudulent e-mails warning (pdf)
  • Always be wary of requests to update bank account information
  • The e-mail addresses below have been used by fraudsters recently. If you receive an e-mail from any of these addresses or domains, please save the e-mail and send it to us as an attachment; or, send us the e-mail header information. Then block the sender.  

Fraudulent e-mail addresses and domains:

IATA does not send emails and/or invoices from the following domains, please report emails coming from the following domains that purport to be from IATA to:

  • If you are unsure of whether the e-mail you have received comes from IATA, write to us at Please make sure to attach the full fraudulent message 

Tactics used by fraudsters

    • Fraudsters contact IATA customers by e-mail or telephone, seeking payment for products, services, or other outstanding amounts due 
    • Often the fraudster will use names similar or identical to those of IATA officials
    • Fraudsters use e-mail addresses that include the acronym ‘iata’, but come from different domains such as
    • The e-mail may appear to come from IATA (such as, but the fraudster is using a spoofing technique to hide the true sender address
    • Fraudsters send fake IATA invoices bearing the official IATA logo, and staff names. However, “new” bank account information is provided

Contact information 

To report fraudulent e-mails, or if you have any questions relating to fraudulent e-mails, please contact us at


Additional information

© International Air Transport Association (IATA) 2014. All rights reserved.