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Fact Sheet - IATA Billing and Settlement Plan (BSP)

  • IATA’s BSP is a system designed to facilitate and simplify the selling, reporting and remitting procedures of IATA Accredited Passenger Sales Agents, as well as improve financial control and cash flow of participating airlines 
  • A worldwide system that operates in some 176 countries and territories
  • In 2010 IATA’s BSP processed $221 billion

Year Agents Sales
$ bn
Bad debt
$ m
Bad debt
% sales
2001 55,770 121 56 0.046
2002 58,000 126 45 0.035
2003 58,900 132 43 0.032
2004 59,500 158 55 0.035
2005 60,400 171 62 0.036
2006 60,557 187 31 0.017
2007 60,600 220 53 0.024
2008 58,636 240 85 0.035
2009 54,848 191 128 0.067
2010 51,951 221 54 0.024

IATA Airline Member Benefits

  • Access to a global distribution network of IATA accredited travel agents who have signed a single standard Sales Agency Agreement with IATA
  • Outsourced agent verification services including financial evaluation and monitoring
  • Reliable credit management with a collection rate of 99.9%
  • Access to IATA’s Billing and Settlement Plan (BSP), and BSPlink that together provide a single standard interface for invoicing and payment between agents and airlines
  • Protects the IATA member in case of violation of the Passenger Sales Agency Agreement or fraudulent practices

IATA Accredited Travel Agent Benefits

  • Access to approximately 240 IATA airline members using a single standard Sales Agency Agreement.
  • Authorization to sell international and/or domestic tickets on behalf of the airlines
  • Access to IATA’s Billing and Settlement Plan (BSP), and BSPlink that together provide a single standard interface for invoicing and payment between the agent and multiple airlines and transport providers
  • Global travel industry recognition through an “IATA Numeric Code” that provides a unique identifier for the agent 
  • Global confidence due to IATA accredited travel agents meeting industry standards identifiable by the IATA logo and branding displayed on travel agents’ premises and websites
  • Provides standard procedures which ensure fair and uniform standards in all dealings with the airlines

Consumer Benefits

  • Confidence that IATA accredited travel agents meet industry standards and set financial and security criteria
  • Unbiased advice and the option to purchase tickets on a wide range of airlines

Updated: December 2011


Additional information

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