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Press Release No.:  

Date: 3 February 2016

News Brief: Airline Legal Experts to Address Crisis Management and Social Media


​When public opinion precedes fact-finding, how can airlines respond?

Montreal – The International Air Transport Association (IATA) is bringing together top experts from the legal field to discuss best practices on managing corporate risk and reputation in an era of news-making social media. This will be one of the highlights of the upcoming IATA Legal Symposium (Barcelona, Spain, 17-19 February 2016).

Aviation blogger Benet Wilson will headline a panel discussion with airline legal experts focused on the emerging challenges of crisis and reputation management in the age of ubiquitous information facilitated by social media. “Airlines operate all around the world, and around the clock. The speed and reach of social media have forced airlines to respond in real time to challenges, even before the facts are fully known,” notes panel moderator Anita Mosner, a partner at Holland & Knight, LLP.

The symposium will also feature a keynote address by Erwin Muller, Vice Chairman of the Dutch Safety Board and a presentation by Brian Pearce, IATA’s Chief Economist. Other issues on the symposium’s agenda include:

  • Latin America: Growth Despite Uncertainty
  • Rising Airport Charges in Europe and How They Impact Aviation and the Economy
  • Trends in Airline Acquisitions, Alliances and Cross-border Investments
  • “Just Culture” explained by the creator of that term, David Marx, as applied to both aviation companies and the regulatory agencies that oversee them
  • Is Big Data Helping the Airlines Reap Profit?

“With a reputation for insight, relevance and value among top airline legal counsel, private practitioners and government lawyers, the IATA Legal Symposium has become the world's foremost international aviation law conference,” said Jeff Shane, IATA’s General Counsel. “This is a unique opportunity to meet with industry experts from almost 50 countries to discuss the robust issues that really have an impact on aviation law globally.”

For more information, please contact:
Corporate Communications
Tel: +41 22 770 2967
Email: corpcomms@iata.org

Notes for Editors:

  • IATA (International Air Transport Association) represents some 260 airlines comprising 83% of global air traffic.
  • You can follow us at http://twitter.com/iata2press for news specially catered for the media.
  • For more information on the IATA 2016 Legal Symposium please click here.

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