Accreditation and Auditing

Joining ICQA is simple:

1. Contact us

  • icqa@iata.org
    We will be happy to answer all your questions on IATA Catering Quality Assurance (ICQA).

2. Tell us about your catering network

  • We will provide you with a simple form to fill out to identify the catering facilities you should include in the programme.

3. Save today…

  • Save even more tomorrow. Within three business days, we will submit a detailed cost and auditing proposal that takes full advantage of pooling with the other airlines in the programme. And this would be only the current picture; as more airlines join, your costs can only go down.

4. Give ICQA a try

  • Benefit from five on-site audits and five virtual e-Audits for the same low price achieved by other airlines in the programme, with no other strings attached. We are confident that once you see the programme at work, you will be convinced that ICQA is the way of the future.

5. Make it official

  • An ICQA Master Services Agreement is ready for your review and execution. Applying this common approach to our industry makes the path to saving money simple and effective.

For more information, please contact icqa@iata.org

Medina Quality Assurance Services