The new Airline Guide to Involuntary Rerouting details the procedures to follow when airlines are put in the unfortunate position of having to involuntarily reroute passengers.
The guide includes:
- Definitions and responsibilities with regards to involuntary rerouting
- When tickets can be used instead of issuing FIM
- Quick reference guide explaining the ticketing and revenue accounting process and how to correctly issue a FIM
- Explanations and consequences to revenues and the effects on revenue accounting procedures
- Basic interline billing rules on special fares for front-line staff
The guide also comes with a high value-added CD-ROM that features:
- An electronic version of the guide (in Adobe Acrobat format)
- Selected sections to be used in training (in MS-Word format)
Key Benefits
- Dispels some of the most common beliefs surrounding revenue accounting and FIMs
- Helps airlines reduce costs by streamlining procedures for involuntary rerouting
- Produced in co-operation with the Airline Revenue Accounting community
- Provides a quick reference guide explaining the ticket an revenue accounting process
Designed for
- Technical/Staff
- Senior Managers
- Middle Managers
- Managers/Supervisors