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Cargo Claims & Loss Prevention Handbook (eCCHB)

The Cargo Claims & Loss Prevention Handbook (eCCHB) has gone paperless and is offered in electronic format on CD ROM.

The eCCHB provides users the most up to date information on the crucial legal aspects of the carriage of cargo by air, with recent examples of cases decided by the courts and should assist cargo claims handlers on a daily basis.

 The eCCHB incorporates input from airlines, legal experts, and freight forwarders together with all relevant and applicable conventions along with a chapter on Principles of Loss Prevention. Complete with practical information, this guide is the complete resource for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention.

 The updated Seventh edition of the Cargo Claims and Loss Prevention Handbook has been revised to reflect the latest legal developments in the international air cargo liability field.

 Features of the 7th edition Edition:

  •  New and definitive case summaries on cargo liability
  • Updated liability treaties and treaty regime tables
  • Selected IATA Cargo Conference Resolutions
  • Updated directories – key claims contacts for all major airlines

The eCCHB is a practical guide for effective processing of air cargo claims and is only book of its kind - a must have for the entire supply chain. 

Who needs the eCCHB? 

The eCCHB is a ‘must-have’ guide for airline and freight forwarder claims managers on all common questions pertaining to cargo liability.

For more information

For more information and to purchase your copy of the eCCHB email us at

System requirements for eCCHB:

  • Windows XP SP2, Windows Vista, Windows 7, Windows 8 (see "NOTES ON WINDOWS 8")
  • Intel Pentium or compatible processor
  • 16-bit colour 800x600 resolution display, or higher
  • CD-ROM drive (during software installation only)
  • Administrator permissions during .NET 2.0 installation, if required
  • Internet connection (for activation and updates)
Product Details Buy Online!
Media: eCCHB Software Application (CD ROM)
Edition: 7th edition
Language: English
Regular Price: US$305
Note: Discounts are available for IATA member airlines as well as other organizations affiliated with IATA.

Additional information

© International Air Transport Association (IATA) 2015. All rights reserved.