Skip to main content

Test Home
You & IATA

Search

You are here: Home » Publications

IATA Global Passenger Survey

The IATA Global Passenger Survey is designed to give an independent, in depth and objective snapshot of the views of air travelers from around the world into what they want, how they behave, why they make choices and what they spend their money on.

The survey covers the preferences of air travelers from the point of travel browsing and ticket purchase, on to the start of their journey at a departure airport till the point they collect their bags at their destination.

Discover what air travelers want today

  • What issues currently affect air travelers? 
  • What attitudes influence self-service facilities? 
  • What preferences matter at various touch-points during the travel journey?
  • How do preferences of air travelers evolve with time?

Highlights

Survey methodology

The 2013 survey gathered information from over 8,000 air travelers of every age, class and gender from over 140 countries, who had traveled in the preceding 12 months.

Product Details Buy Online!
Media: IATA Global Passenger Survey Report (PDF)
Edition: 2013
Language: English
Regular Price: US$499.00
Product Details Buy Online!
Media: IATA Global Passenger Survey Charts and Tables (Excel files)
Edition: 2013
Language: English
Regular Price: US$3,499.00
Product Details Buy Online!
Media: IATA Global Passenger Survey Combo (PDF and Excel files)
Edition: 2013
Language: English
Regular Price: US$3,799.00
ADVERTISEMENT


Additional information

© International Air Transport Association (IATA) 2014. All rights reserved.