Medical events involving passenger are the most frequent source of flight diversions, delays, return to stand or even cancellations. These operational disruptions have a significant impact on cost and environment.
Although airlines cannot prevent medical emergencies, efficient strategies prepare crews to respond quickly and effectively to onboard medical incidents. The reduction of medical diversions revolve mostly around robust SOPs, enhanced cabin crew awareness and the application of counter-strategies to mitigate risks. Reducing medical diversions have a significant impact on safety and efficiency in cabin operations.
What you will find in the toolkit
- Safety Officers Tools:
- Flow chart for managing medical emergencies
- Guidance material to evaluate and redefine aircraft first aid equipment and supplies
- Guidance material to encourage airlines to focus on pre-flight screening of passengers
- Training Tools:
- Enhanced guidance material on adequate initial cabin crew first aid training
- Enhanced guidance material on recurrent cabin crew first aid training based on a 36 month period covering all subjects including practical scenarios
- Management Tools:
- Guidance material on hazard identification and safety risk management