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Technology Supplement (August 2013)

In this issue: Game Changer

Airlines must utilize new technology to redefine the relationship with the customer

  • Game changer
    New technologies are redefining customers’communication expectations – aviation
    must keep pace
  • A strong signal
    Jonathan Kletzel, Partner, U.S.Transportation & Logistics Industry Leader and Jon Glick, Director, PWC
  • Is airline retail here at last?
    Derek Sharp, Managing Director, Global Distribution Sales & Services, Travelport
  • The divergence of revenue management
    Brian Borg, Head of Airline Retail, Datalex
  •  How to communicate with passengers by using payment
    Jörg Möller, Executive Vice President, Travel & Transportation at Wirecard AG

Download the Technology Supplement (pdf)


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