Simplifying the Business
- StB projects now completed include e-ticket, bar coded boarding passes and common use self-service check-in kiosks at airports. Fast Travel uses these as enablers for self-service options for check-in, baggage tagging, document check, flight rebooking, boarding, and baggage recovery.
- Working with their hub airports, six airlines have completed implementation of all six elements of Fast Travel: Scandinavian at Copenhagen, British Airways at London Gatwick, Air New Zealand at Auckland, Lufthansa at both Munich and Frankfurt, Etihad at Abu Dhabi and Air China in Beijing. Many more are in progress.
- In 2012 we will also complete the Baggage Improvement Program and drive airline Electronic Miscellaneous Dcoument (EMD) capability, towards the 100% EMD deadline by end 2013.
More on Fast Travel
- Current global distribution systems do not have the capability to differentiate airline products. They display seats as a commoditized product sorted by time, class and cost. There is no way to tell for example if the business class seat is a fully flat bed or a traditional recliner.
- The Board approved a proposal for IATA to develop standards for a global distribution alternative that would allow airlines to make their full range of products available through all channels, one that will enable personalized offers based on passenger data. This could have the same revolutionary potential as e-ticketing by further enabling innovations in the travel experience.
For further information: StB white paper (pdf)