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Industry co-operation received a boost with the conclusion of a MoU between IATA and Airports Council International (ACI). The two organizations have agreed to build on existing work to drive improvements in the airline–airport interface, airport throughput capacity and efficiency. The agreement will also focus on creating a more seamless journey for passengers to improve the overall airport experience.

Annexes to the agreement are now being finalized to focus on the following improvement areas:

  • Passenger flow at border crossings based on the Automated Border Crossing (ABC) project
  • Passenger screening processes at targeted security checkpoints to maximize efficiency and productivity, as well as minimize passenger dissatisfaction
  • Gaining support from airports and national regulators to build on the achievements of the Checkpoint of the Future project
  • Airline - airport co-operation on Common Use Self Service (CUSS)
  • Common technical specifications for data exchange standards at the airport
  • Best practices in ground handling to drive improvements in safety, productivity and reduce overall risks
  • Reducing mishandled bags and offering new products to passengers, including permanent bag tags and home-printed bag tags

Additional information

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