EasyDGR Frequently Asked Questions (FAQ)
If you cannot find the answer to your question on this page please feel free to email us.
What is EasyDGR?
EasyDGR is an innovative online solution for the cargo industry that makes it easier to reference and apply the IATA Dangerous Goods Regulations (DGR). EasyDGR can be used by the entire supply chain, from shipper to airline. The true purpose of EasyDGR is to bring clarity and accuracy to the regulations and standards applicable to the transport of dangerous goods by air. In addition to allowing the user to reference critical regulatory information more easily, EasyDGR guides the shipper to generate a valid Shipper’s Declaration for Dangerous Goods along with associated shipment preparation instructions that provides visual representation (i.e. an image) of the completed package. The Shipper’s Declaration can also be output in an electronic format that complies with the IATA e-Freight standards..
What is the difference between the eDGR CD-Rom and EasyDGR?
The eDGR CD-ROM software is a tool to reference the Regulations only. EasyDGR is an online solution that not only makes it easier to reference the DGR but also has the following smart new features:
- Prevent errors or omissions in documentation by creating validated Shipper’s Declarations using EasyDGR’s easy 6-step wizard;
- Print, save and forward your Shipper’s Declarations electronically to the airline using the e-Freight standard;
- Through customized reporting, see how to properly document, mark, label and package your consignment for shipment;
- Create your own database of only the substances you ship; and
- Customize the interface for quick access to the DGR, relevant to your operations.
EasyDGR is far more than just a reference tool. It is the best solution for preparing and documenting dangerous goods shipments
Who should buy EasyDGR?
The entire supply chain from shipper, freight forwarder to airline and Ground Handling Agent can benefit from EasyDGR. However, shippers will find it especially useful in the preparation of dangerous goods for shipment. A validated Shipper’s Declarations as well as optimized access to packaging and other relevant instructions reduce the amount of work and the possibility a shipment may not comply with shipping regulations
In what languages will EasyDGR be available?
EasyDGR is currently only available in English. In time EasyDGR will be made available in the other DGR languages.
Does it include information about shipping live animal or perishable goods?
EasyDGR is the first in a series of products that will create an umbrella platform for accessing IATA’s content, which will eventually including the Live Animals Regulations, The Air Cargo Tariff (TACT), Perishable Cargo Regulations, and the Airport Handling Manual.
Can we have multiple users per licences?
No. Each license is for a single concurrent user meaning an account cannot be used at separate locations at the same time. Companies can acquire multiple licenses as needed. Additionally, organizations may assign administrators to better manage their licenses and streamline their operations.
Are there discounts for bulk orders of EasyDGR?
Yes. Contact our sales department for details on the potential for multiple license discounts.
Can EasyDGR be used for International shipments or only in North America?
EasyDGR is a global solution and validates against the IATA DGR, the international guide recognized by the world’s airlines. EasyDGR is valid anywhere in the world and includes all listed State and operator variations with validation rules to flag where specific variations may need to be considered shipment preparation instructions or the Shipper’s Declarations.
How do I obtain the DGR Addenda?
EasyDGR is automatically updated with the latest addendum to the Regulations. Changes are highlighted so users can clearly identify what has been added, deleted or altered in the Regulations. A PDF of all addenda will also be available on the EasyDGR homepage.
Do you sell the annual changes of the Regulations or do I need to purchase the product every year?
EasyDGR is an annual subscription service for which subscribers receive 12 months of access to a suite of the most up-to-date Regulations.
Will there be updates to the content during the year?
If an addendum is released EasyDGR will be updated with the required changes.
Do we need training to use the product?
EasyDGR does not eliminate the need for formal dangerous goods training as required by the Regulations. However, EasyDGR is easy and intuitive to use and training on how to use the application is not considered necessary.
Do we also need to purchase the DGR paper manual if we purchase EasyDGR?
No. EasyDGR includes the entire Dangerous Goods Regulations in an easy to use, easy to reference format. Users no longer need to purchase the paper product.
What is the lifespan of the product?
EasyDGR is the first in a series of related, knowledge-based solutions that IATA will be bringing to the industry in the future.
Will I still get early access to the upcoming regulations like I can now?
Yes. The regulations are released 3 to 4 months prior to taking effect and during that time EasyDGR users will be able to access both the current and future set of Dangerous Goods Regulations.
Does my staff still need to be trained to ship dangerous goods by air?
EasyDGR does not eliminate the need for dangerous goods training. The power of the product lies in its ability to simplify the DGR and make it easier to apply, greatly reducing the chances of errors and omissions.
Is the application secure?
Yes, EasyDGR uses https that provides encrypted communication for information that is sent on the network between the web browser and the server.
What are the system requirements to use EasyDGR?
- Minimum Screen Resolution: 1024x768
- A Web Browser: Internet Explorer 7.x or 8.x, Firefox, Google Chrome
- Software: Latest Adobe Reader 9.x
Users will also need access to the following peripherals or permissions to perform certain functions:
- Access to a printer to print any PDF file (Shipper's Declaration, UN Number Report, etc)
- If you cannot save onto your hard drive directly, access to a local directory or shared directory to save and access PDF files.
- Comma delimited file with no line breaks within each column (a line break in csv is considered a newline for importing address book and custom substances)
Can I export my MS Outlook address book directly to the EasyDGR address book?
Yes, the EasyDGR address book supports MS Outlook exports. Complete details are available in the EasyDGR user documentation found at www.easydgr.com
How and where can I purchase EasyDGR?
EasyDGR can be purchased by via:
What are the EasyDGR application support? (hours)
EasyDGR is supported 24/7 and 365 days a year.