2011 Safety Results

The 2011 global accident rate (measured in hull losses per million flights of Western-built jets) was 0.37, the equivalent of one accident every 2.7 million flights. This represented a 39% improvement compared to 2010, when the accident rate was 0.61, or one accident for every 1.6 million flights.

Safety Performance: 31 December 2011
Western-built Jet Hull Losses per Million Sectors

IATA Operational Safety Audit (IOSA)

As of 29 February 2012, 370 airlines were on the IOSA Registry. A total of 2,450 requests to view IOSA audit reports have been processed by IATA since 2003.  Each transaction equates to a redundant audit avoided, bringing millions in cost savings to the industry. 

Enhanced IOSA

After conducting three trial Enhanced IOSA audits during the fourth quarter of 2011, IATA is now planning to perform at least seven more audits during 2012. The Enhanced IOSA focuses on continuous compliance (by airline conducting self-audit on all IOSA standards and recommended practices) during a 24 month period among renewal audits, closer look at the airline’s quality assurance system, implementation and standardization of on-site audit. 

Volunteer operators are currently preparing for their enhanced audits. Feedback and results from those audits will be collected to continuously improve the program throughout the trial period. Airline’s internal auditors play a key role in the Enhanced IOSA program. IATA is currently developing a web-based information session available for the airlines to strengthen the knowledge and auditing methodology to be adopted by airline’s internal auditors.

For more information, see www.iata.org/iosa or contact iosa@iata.org

IATA Safety Audit for Ground Operations Program (ISAGO)

ISAGO aims to get ground handling companies audited in order to enhance safety on the ramp while reducing industry audits and reducing damage to aircraft. ISAGO has become a household name with more than more 460 audits and  a presence in more than 130 locations worldwide.

IATA is reinforcing and strengthening ISAGO with the IATA Ground Operations Manual (IGOM). The IGOM’s role is to offer the industry a standard set of ground handling policies, procedures, processes and work instructions that will bring the following:

• Consistency of service to global ground handling activities through the introduction of a core ground operations manual for the aviation industry
• Enhanced levels of safety, more efficient ground service operations
• Reduced costs related to training, Ground Operation Manual (GOM) development, production, distribution and maintenance will flow from this initiative.

These benefits will profit all key players–airlines and ground service providers alike. The project is proceeding as scheduled, the completion of the first edition will be released at the end of March 2012.

For more information about ISAGO, please visit www.iata.org/isago or contact isago@iata.org