Fast Travel on the path to global Self-Service
During the second edition of World Passenger Symposium (WPS), the project that aims to offer self-service solutions to 80% of global passengers by 2020, commonly referred to as Fast Travel, presented the figures of the project’s implementation.
With a total of 105 pairs of airline/airports, the project has exceeded the target set for the end of 2012 in of 100 pairs. Currently 18 airlines within 88 airports have made this target become true enabled this target to be met. In terms of self-service global coverage we are now at 10.2%, to be considered as the first step towards achieving the 2020 vision (source IATA’s Matchmaker system)
The Fast Travel team also announced during the Profit Stream at the WPS the name of its first Platinum airline: Scandinavian Airlines (SAS). “SAS has implemented all six Fast Travel initiatives at 49 stations, covering 93.2 % of the passengers in their network and we would like to express our gratitude by nominating it as our first Platinum airline” stated Stephan Copart, Project Manager for Fast Travel at IATA. One of the Fast Travel solutions, the self-tagging of bags– based on the printing of bag tags by passengers at home, is gaining momentum. After the first trials started in Europe, the U.S is now joining this initiative. The US Transport Security Administration has granted authorization to for special trials on selected flights from Seattle to the Hawaiian Islands for passengers and therefore is offering them streamlined self-tagging during web check-in, increasing the number of passengers who are able to complete check-in processes using self-service.