Last lap for EMD
With a challenging year ahead, the e-Services project welcomes the outstanding numbers reported by the end of 2012 when more than 500,000 EMD had been issued through IATA’s Billing and Settlement Plan (BSPs)
The overall goal of this project is still to be achieved in 2013 and the e- Services team organized a very successful Task Force in IATA’s headquarters in Geneva last January.
Ancillaries are clearly a hot topic as indicated by the high attendance: more than 100 participants representing airlines , IT providers and Global Distribution Systems (GDSs).
During these sessions, the IATA team reconfirmed the sunset of both Virtual Miscellaneous Charge Orders (VMCOs) and Virtual Multi-Purpose Documents (VMPDs) by the end of 2013. This means that on 1st January 2014 vMCOs and vMPDs will no longer be processed by the BSPs. This is the final stage to culminate the vision of e-traveling that was initiated with e-ticketing in 2004.
On the airlines side, Montenegro Airlines became the first carrier in the region to issue EMDs for travel agency sales through the BSPs. According to Mladenka Vukmirovic, its EMD Champion, the benefits that this initiative brings to their airline are “better and more prompt reporting of utilized services, which leads to improved general overview of requests and better control”. Ancillary services are also evolving within the airline “with EMD implementation our airline is now ready to enable agents to sell variety of baggage services and work on introducing new services”.
Since the early days of the Simplifying the Business (StB) program, Montenegro Airlines, has not only been very cooperative but has also been a pioneer in the region at embracing innovation. Mladenka says “From our point of view, IATA initiatives provide good framework to improve business processes and therefore we have been happy to invest resources, time and effort in implementing them. We are a young and enthusiastic airline where change and innovation are always welcome”.
For more information, please visit the e-services website.