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BIP Self Help awards Star Alliance and FlyBe

BIP wants to acknowledge the contribution from Star Alliance and FlyBe to the BIP Self-Help with an award.

Star Alliance has provided the team with over 20 Self-Help guides and continues to support and endorse the program. Flybe has delivered four guides from UK airports and are in the process of completing more.

“The Baggage Improvement Program (BIP) continues to gain traction with over 55 member airlines already participating. We thank Star Alliance for supporting our vision and Flybe for their continued commitment to the program. Efforts such as these help us work towards our goal of identifying and recommending solutions to 50% of worldwide baggage mishandling.” stated Andrew Toumazi, IATA Baggage Improvement Program Manager.



Jim O’Neil Star Alliance, Manager Baggage Services
Jacqui Codling - Flybe Baggage and WorldTracer coordinator

These awards were given during the Baggage Working Group that took place in Geneva on 30 and 31 May. Over 30 attendees from airlines, system providers, airports authorities and airline alliances participated in this meeting.

“The baggage working group meets twice a year to discuss technical issues in baggage handling, such as messaging and baggage processes. The group is instrumental in providing the resolutions and recommended practices that are used by the industry” said Andrew Price, IATA Head of Baggage Services.


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