The IATA Baggage Improvement Program (BIP) aims at engaging 120 airports in the BIP self-help program by 2012. The program is based on two key documents.

The BIP self-help implementation guide has been updated and enhanced recently. It guides stakeholders in identifying issues and finding matching solutions from the BIP toolkit.

The BIP toolkit, updated on a quarterly basis, is a growing document of solutions for reducing baggage mishandling and is available for free to airlines participating in the Baggage Improvement Program. New solutions are added as result of best practices and the increased exposure of BIP.

BIP self-help consists of four steps:

•  Forming a team between the airport, airlines and ground handlers that will work through the BIP self-help implementation guide
• Completing the guide, comparing answers in the guide to the BIP toolkit and selecting matching solutions
• Sending the guide back to your IATA Country Representative for review
• Implementing solutions that reduce mishandling and reporting progress to IATA Country Representatives
  

For more information on BIP self-help program, please visit http://www.iata.org/bip or contact your IATA Country Representative.