BIP goes to the USA
While both 1-1 diagnosis and self- help targets for 2011 have already been met, the Baggage Improvement Program (BIP) team is on the road working hard towards achieving its 2012 goals.
Throughout last month’s visits to the USA, they have managed to effectively perform a 1-1 diagnosis in Minneapolis through the sponsorship of Delta and in Philadelphia which was supported by US Airways.
This sponsorship trend has proven to be successful as US Airways has previously worked with the team towards the completion of Boston, Los Angeles and Charlotte whereas Delta contributed in Las Vegas, Seattle and Tampa. The BIP team is looking forward to working with Delta in one of the world’s busiest airports, Atlanta, in 2012.
Fancy joining 86 airports in BIP self-help? Get involved
The airport and airlines involved in self-help complete a short work book on baggage mishandling that takes about two hours to finish during a walk around the airport and sends this to the BIP team.
The BIP team analyses the workbook and then sends a feedback report giving the airport’s overall performance relative to similar sized airports and regional competitors. The team also advises on how to reduce mishandling at that airport based on solutions from the Baggage Improvement Program Toolkit.
So far the program has recommended solutions to over 24% of the world’s baggage mishandling and identified savings of over US$800 million based on the 2007 baseline costs of US$3.8 billion.
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