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e-Services goes into details in Singapore



As 2013 is already almost half-way through, the IATA e-Services team is ramping up its effort to engage with industry stakeholders regarding the global implementation of Electronic Miscellaneous Document (EMD).

On  April 16 -17, the team hosted a very successful workshop in Singapore, thanks to the hospitality of Abacus International. Over 50 participants, including 15 airlines and 8 IT providers/Global Distribution Systems (GDS) in Asia, attended the event. Subject matter experts from the whole aviation distribution supply chain discussed the current progress and practical steps to support the implementation of EMD.

The IATA e-Services team took this opportunity to reconfirm the significance of adhering to the mandate, which drives the industry adoption of the EMD standard. Having a high number of contributors allows all industry actors to fully benefit from the new electronic document.  Also, to address some challenges faced by certain stakeholders, the IATA e-services team continues to provide guidance as needed. 

IATA would like to remind industry stakeholders of the important deadline ahead: from 1 January 2014 BSPs will no longer process virtual miscellaneous charge orders (vMCO) and/or virtual multi-purpose documents (vMPD) or any other miscellaneous documents other than EMDs.

The e-services project aims to facilitate ancillary revenue sales through all distribution channels by using the IATA EMD standard. EMD is the latest and final step towards IATA’s e-travel vision and following the e-ticketing and Bar Coded Boarding Pass projects, it will help to take the remaining paper out of the airline ticketing processes.

For more information on the project status, please visit the e-services website or join related discussions through the EMD LinkedIn Group.


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