PEK and FRA now offering end to end self-service
Fast Travel (FT) 2011 achievements were announced at the World Passenger Symposium, Air China at Beijing Capital International Airport (PEK) and Lufthansa at Frankfurt Airport (FRA) became the latest airlines to implement the full suite of FT solutions. This brings the total to seven airline/airport pairs.
“Air China has been an active member of the Working Group and embraced the program since the very beginning” said Stephan Copart, Project Manager of the FT Program. As a result, it became the first home-based airline in China to launch self-service check- in in 2006, and in 2011 it was the first Chinese carrier to comply with IATA’s CUSS standard for bag recovery.
The November 2011 validation of all solutions in place is the culmination of a project that will improve the efficiency and passenger flows of one the busiest airports in the world. Beijing Capital International Airport becomes the first in China to join the FT list of end to end.
Lufthansa, by validating their new self-service bag drop solution in Frankfurt, became the first carrier to adopt all FT solutions in two different airports.
Implementing self-service initiatives represents an example of cooperation between airports and airlines that understand the needs of tomorrow’s passenger.
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