Skip to main content

Test Home
You & IATA


You are here: Home » Publications » Cargo Tracker Newsletter » July 2012 » e-freight case study
  • Print this page
  • Share this page

The benefits of 100% e-AWB and e-freight implementation: the real case of Cathay Pacific!

IATA has just released the second of a series of case studies to illustrate the tangible benefits that can be achieved with e-freight for the air cargo supply chain.

The main results of this study have been detailed at the e-Cargo Conference. During the “Value of e-freight” session, Jackson Chan, Project Manager at Cathay Pacific Airways and Nicolas Bondarenco, from IATA, explained the benefits of e-freight for airlines, based on Cathay Pacific’s experience.
Cathay Pacific has implemented e-freight and was the first airline to achieve 100% electronic Air Waybill (e-AWB) in its Hong Kong home base.

The e-freight case study

The analysis performed shows that e-freight can generate significant productivity gains, i.e. the level of manpower that can be saved or re-allocated to other tasks:

  • Productivity gains of nearly 20% are reached with 100% e-AWB + 100% e-House Manifest. This has already been achieved by Cathay Pacific in Hong Kong.
  • Productivity gains of 30% can be obtained with 100% e-AWB + 100% e-House Manifest and 50% of shipments without pouch.
  • Productivity gains of nearly 50% can be obtained with 100% e-AWB + 100% e-House Manifest and 100% of shipments without pouch.

 e-freight case study

Beyond the productivity gains, the case study shows that e-freight brings additional benefits such as:

  • reduced costs from less paper and printer use,
  • improved customer service,
  • increased quality of information,
  • increased level of security.

Cathay Pacific and other case studies


Additional information

© International Air Transport Association (IATA) 2014. All rights reserved.