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You are here: Home » Publications » Cargo Tracker Newsletter » May 2014 » Facility capabilities matrix

Simplify, standardize & measure

Greater transparency with the Facility Capabilities Matrix

Cargo handling is a critically important component of the air cargo supply chain and is performed at thousands of airports all over the world by hundreds of handlers, big and small. This poses a high potential risk for deviations in quality and consistency of handling.

Addressing the issue, IATA’s Cargo Operations Advisory Group (COAG), comprised of airlines and ground handlers, developed a list of capabilities against which a cargo facility could be measured. The purpose of this matrix is to enhance cargo handling capabilities to a consistently high standard while identifying possible non-compliance in critical areas such as safety or security.

The areas of activity that will be covered initially include

  • Safety, making sure that consignments are screened for undeclared dangerous goods
  • Security and compliance with regulations
  • Special cargo, as pharmaceuticals, live animals, perishables or express cargo
  • ULD’s, guaranteeing a safe handling
  • Messaging, recognizing the value of data
  • Air mail, ensuring the postal operations are handled effectively

The 2014 action plan

The Capability Matrix of cargo handling facilities is one of the IATA key objectives for 2014, as we believe it will contribute towards the reduction in transit times by 48 hours that is targeted by the industry.

To develop it, IATA will go through the consultation phase during which industry comments regarding the list of capabilities will be requested through the Cargo Service Conference (CSC) and through the Ground Handling Council (IGHC) and the Airport Services Association (ASA).

After this phase is concluded, COAG will propose a validation model to assess and verify the current capabilities of cargo handling facilities against existing standards. This will help to identify the “best in class”, and increase the capabilities in the industry through adoption of best practices.

Once the facility capabilities matrix has been fully developed and has received all necessary approvals, a quality assessment and audit program will be developed to allow its integration into existing programs, such as ACC3 or ISAGO.


Additional information

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