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Travel Agent's Handbooks

2014 Editions now available for download!

The new editions of the Travel Agent’s Handbook (TAH), effective 1 June 2014, are now available for download.  Each handbook contains the Passenger Agency Conference decisions governing industry practices or relevant industry regulatory developments as well as locally established criteria.

Local Financial Criteria

All Local Criteria can be found in section 3 of the Handbook.

Changes to Local Criteria or Resolutions

Changes to local criteria or resolutions agreed after publication of the Travel Agent's Handbooks will be posted on this page under 'Mail Votes'.

Important Information for Travel Agents
New! IATA e-ServicesEnglish
Guidelines for Use of IATA LogoEnglish
BSP Manual for Agents 2011English
General Concurrence Area 3English
General Concurrence Canada/BermudaEnglish
General Concurrence Latin America & CaribbeanEnglish
List of Travel Agency CommissionersEnglish
General Concurrence Area 2English
PCI Data Security StandardsEnglish
Quick Reference Guide 2014English
Travel Agent Handbooks 2014
TAH 800English - French
TAH 818gEnglish - French - Spanish
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Additional information

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