Travel Agent's Handbooks

2013 Editions now available for download!

The new editions of the Travel Agent’s Handbook (TAH), effective 1 June 2013, are now available for download.  Each handbook contains the Passenger Agency Conference decisions governing industry practices or relevant industry regulatory developments as well as locally established criteria.

Local Financial Criteria

All Local Criteria can be found in section 3 of the Handbook..

Changes to Local Criteria or Resolutions

Changes to local criteria or resolutions agreed after publication of othe Travel Agent's Handbooks will be posted on this page under 'Mail Votes'.

Important Information for Travel Agents New! IATA e-Services English Guidelines for Use of IATA Logo English BSP Manual for Agents 2011 English General Concurrence Area 3 English General Concurrence Canada/Bermuda English General Concurrence Latin America & Caribbean English List of Travel Agency Commissioners English General Concurrence Area 2 English PCI Data Security Standards English Travel Agent Handbook 2013 TAH800 English TAH800-2013 French TAH818G-English2013.pdf English - English TAH818G-French2013.pdf French TAH818G-Spanish2013.pdf Spanish Travel Agent Handbook 2012 TAH 800 English - French tah818g-english-2012-rev-jan13.pdf English TAH 818g French - Spanish