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Travel Agent's Handbooks

2015 Editions now available for download!

The new editions of the Travel Agent’s Handbook (TAH), effective 1 June 2015, are now available for download.  Each handbook contains the Passenger Agency Conference decisions governing industry practices or relevant industry regulatory developments as well as locally established criteria.

Local Financial Criteria

All Local Criteria can be found in section 3 of the Handbook.

Changes to Local Criteria or Resolutions

Changes to local criteria or resolutions agreed after publication of the Travel Agent's Handbooks will be posted on this page under 'Mail Votes'.

Important Information for Travel Agents
New! IATA e-Services English
Guidelines for Use of IATA Logo English
BSP Manual for Agents 2011 English
General Concurrence Area 3 English
General Concurrence Canada/Bermuda English
General Concurrence Latin America & Caribbean English
List of Travel Agency Commissioners English
General Concurrence Area 2 English
PCI Data Security Standards English
Quick Reference Guide 2015 English
Security Providers Evaluation Criteria English
Travel Agent Handbooks 2015
TAH 800 English - French
TAH 818g English - French - Spanish

Additional information

© International Air Transport Association (IATA) 2015. All rights reserved.