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Travel Agent's Handbooks

The 2018 editions of the Travel Agent’s Handbook (TAH), effective 1 June 2018 are now available for download.  Each handbook contains the Passenger Agency Conference decisions governing industry practices or relevant industry regulatory developments as well as locally established criteria.

Local Financial Criteria

All Local Financial Criteria can be found in section 3 of the Handbook.

Changes to Local Financial Criteria or Resolutions

Changes to Local Financial Criteria or Resolutions agreed after publication of the Travel Agent's Handbooks will be posted on this page under "Mail Votes" or "Local Financial Criteria".

Important Information for Travel Agents
Guidelines for Use of IATA LogoEnglish
BSP Manual for AgentsEnglish
General Concurrence Area 3English
General Concurrence Canada/BermudaEnglish
General Concurrence Latin America & CaribbeanEnglish
PCI Data Security StandardsEnglish
Quick Reference Guide 2015English
Security Providers Evaluation CriteriaEnglish
List of Travel Agency CommissionersEnglish
General Concurrence Passengers - Area 2English
Travel Agent Handbook 2018
TAH800, 812 & 818gEnglish - French
TAH812 & 818gSpanish
Mail Votes
A287 - Reso 812 - Restriction of Customer Card Payment MethodEnglish
A288 - Reso 812 - Minimum threshold for Remittance Holding CapacityEnglish

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