Travel Agent's Handbooks
The 2018 editions of the Travel Agent’s Handbook (TAH), effective 1 June 2018 are now available for download. Each handbook contains the Passenger Agency Conference decisions governing industry practices or relevant industry regulatory developments as well as locally established criteria.
Local Financial Criteria
All Local Financial Criteria can be found in section 3 of the Handbook.
Changes to Local Financial Criteria or Resolutions
Changes to Local Financial Criteria or Resolutions agreed after publication of the Travel Agent's Handbooks will be posted on this page under "Mail Votes" or "Local Financial Criteria".
| Important Information for Travel Agents |
| Guidelines for Use of IATA Logo | English |
| BSP Manual for Agents | English |
| General Concurrence Area 3 | English |
| General Concurrence Canada/Bermuda | English |
| General Concurrence Latin America & Caribbean | English |
| PCI Data Security Standards | English |
| Quick Reference Guide 2015 | English |
| Security Providers Evaluation Criteria | English |
| List of Travel Agency Commissioners | English |
| General Concurrence Passengers - Area 2 | English |
| Mail Votes |
| A287 - Reso 812 - Restriction of Customer Card Payment Method | English |
| A288 - Reso 812 - Minimum threshold for Remittance Holding Capacity | English |
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