The Travel Agent’s Handbook (TAH) is a binding document for all IATA Accredited Agents, it provides Agents and any interested applicants useful information such as:
- The main requirements for IATA Accreditation and Appointment
- The most important Passenger Agency Conference Resolutions that are applicable to their participation in the Passenger Agency Programme, such as the Passenger Agency Sales Rules
- Local Financial Criteria that is applicable, by country
Local Financial Criteria
All Local Financial Criteria can be found in section 3 of the Handbook.
Changes to Local Financial Criteria or Resolutions Main Documents
Changes to Local Financial Criteria or Resolutions agreed after publication of the Travel Agent's Handbooks will be posted below where documents named “Adopted Mail Vote Axxx - [...]” are the original paper to the relevant criteria or Resolution, including the reason for change. Changes are shown in a marked up format to be easily identified.
These changes are binding to IATA Accredited Agents upon its effective date indicated in the document.
Download the Travel Agent Handbook now
11 documents available
Document title | Language |
English | |
2025 Manual del agente de viajes | Spanish |
2025 Manuel de l agent de voyages | French |
2025 Travel Agent Handbook | English |
BSP Manual for Agents_r812_effective 1 Sept 2024_with tracked changes | English |
BSP Manual for Agents_Reso 800 and 818g_effective 1 Sept 2022 | English |
BSP Manual for Agents_Reso 812_effective 1 Sept 2024 | English |
General Appointments - Asia Pacific | English |
General Appointments - Canada and Bermuda | English |
General Appointments - Caribbean Central and South America | English |
General Appointments - Europe, Middle East & Africa | English |