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Travel Agent's Handbooks

The 2018 editions of the Travel Agent’s Handbook (TAH), effective 1 June 2018 are now available for download.  Each handbook contains the Passenger Agency Conference decisions governing industry practices or relevant industry regulatory developments as well as locally established criteria.

Local Financial Criteria

All Local Financial Criteria can be found in section 3 of the Handbook.

Changes to Local Financial Criteria or Resolutions

Changes to Local Financial Criteria or Resolutions agreed after publication of the Travel Agent's Handbooks will be posted on this page under "Mail Votes" or "Local Financial Criteria".

Important Information for Travel Agents
Guidelines for Use of IATA Logo English
BSP Manual for Agents English
General Concurrence Area 3 English
General Concurrence Canada/Bermuda English
General Concurrence Latin America & Caribbean English
PCI Data Security Standards English
Quick Reference Guide 2015 English
Security Providers Evaluation Criteria English
List of Travel Agency Commissioners English
General Concurrence Passengers - Area 2 English
Travel Agent Handbook 2018
TAH800, 812 & 818g English - French
TAH812 & 818g Spanish
Travel Agent Handbook 2017
TAH800 English - French
TAH818g English - French - Spanish
Mail Votes
A287 - Reso 812 - Restriction of Customer Card Payment Method English
A288 - Reso 812 - Minimum threshold for Remittance Holding Capacity English

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