Main IATA navigation


Support Materials

Sign-up & Certification Guide

The Sign-up and Certification Guide (zip) provides details on the steps required for joining SIS. It defines various processes such as Member Profile Set-Up, Connectivity Testing, Sandbox/Certifcation Testing, and an overview of the IS Participation Agreement.

The Sign-Up and Certification Guide also contains the Super User form (Annex 1) and Bilateral Bank Details Form (Annex 2). As part of the requirements to join SIS, the Super User form must be completed. Bilateral Bank Details form is optional and appliable only for bilateral settement invoices. 

User Guide

The User Guide​ (pdf) is an extensive manual to help SIS users navigate through the various screens on the SIS platform. This document describes in detail all screens and fields available on IS-Web and how to use them appropriately.

Computer-Based Training (CBT)

The Computer-Based Training (CBT) is a set of web tutorials aimed at providing users an overview of how to use the SIS platform. The tutorials present available functionalities that are accessible by an IS-Web user.

Reference Documentation

The following are various support documents related to implementing SIS:

SIS Quick Tips


Our mission is to represent, lead and serve the airline industry

Additional information