When raising the second rejection the 5th passenger should be added in the coupon break down record, showing that the rejecting airline allowed nil value for this passenger and countering with the correct value.
Orig billing 5 x 100 = $ 500
Total billed value 500. This is shown against the first passenger as per the ISPG
Pax 1 billed value 500 correct value 75, diff 425
Pax 2 billed value nil, correct value 25, diff –25
Pax 3 billed value nil, correct value 100, diff –100
Pax 4 billed value nil, correct value 60, diff – 60
Billed value 500, correct value 260, reject 240
Pax 1 allowed value 75, correct value 75, diff nil
Pax 2 allowed value 25, correct value 25, diff nil
Pax 3 allowed value 100, correct value 100, diff nil
Pax 4 allowed value 60, correct value 60, diff nil
Pax 5 allowed value Nil, correct value 50, diff 50
Total allowed value 260.00 correct total value 310.00, reject 50
Hope this is clear.
From: LIEN Lori
Posted At: Thursday, September 22, 2011 4:24 PM
Posted To: SIS Forums - Requirements & Functionality
Conversation: Fim Rejection SC 44
Subject: Fim Rejection SC 44
We are looking for direction on how to handle the scenario below.
- A FIM is issued for 5 passengers listed on FIM
- Honoring airline bills FIM for 5 passengers
- Issuing airline rejects for prorate value but returns coupon breakdown for 4 tickets only
- How should honoring airline rebill for passenger #5?