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Fim Rejection SC 44

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Created by Lori L (Delta Air Lines) on 2011-09-22 16:23:47 Back to Topics

Fim Rejection SC 44

Hello,

We are looking for direction on how to handle the scenario below.

  •  A FIM is issued for 5 passengers listed on FIM
  • Honoring airline bills FIM for 5 passengers
  • Issuing airline rejects for prorate value but returns coupon breakdown for 4 tickets only
  • How should honoring airline rebill for passenger #5?

 

Replied by Lori L (Delta Air Lines) on 2011-10-11 11:44:30
Hello,
Following up for an answer on this one please. 
Thanks,
Lori


 

From:
Posted: Thursday, September 22, 2011 4:23 PM
Subject: Fim Rejection SC 44

Hello,

We are looking for direction on how to handle the scenario below.

  •  A FIM is issued for 5 passengers listed on FIM
  • Honoring airline bills FIM for 5 passengers
  • Issuing airline rejects for prorate value but returns coupon breakdown for 4 tickets only
  • How should honoring airline rebill for passenger #5?

 

Replied by Ashley H on 2011-10-13 16:55:22

Hi Lori,

 

When raising the second rejection the 5th passenger should be added in the coupon break down record, showing that the rejecting airline allowed nil value for this passenger and countering with the correct value.

 

Example

Orig billing 5 x 100 = $ 500

 

1st rejection

Total billed value 500. This is shown against the first passenger as per the ISPG

 

Pax 1 billed value 500 correct value  75, diff 425

Pax 2 billed value nil, correct value  25, diff –25

Pax 3 billed value nil, correct value 100, diff –100

Pax 4 billed value nil, correct value 60, diff – 60

 

Billed value 500, correct value 260, reject 240

 

2nd rejection

 

Pax 1 allowed value 75, correct value 75, diff nil

Pax 2 allowed value 25, correct value 25, diff nil

Pax 3 allowed value 100, correct value 100, diff nil

Pax 4 allowed value 60, correct value 60, diff nil

Pax 5 allowed value Nil, correct value 50, diff 50

 

Total allowed value 260.00 correct total value 310.00, reject 50

 

Hope this is clear.

Regards,

Ashley

 

From: LIEN Lori
Posted At: Thursday, September 22, 2011 4:24 PM
Posted To: SIS Forums - Requirements & Functionality
Conversation: Fim Rejection SC 44
Subject: Fim Rejection SC 44

 

Hello,

We are looking for direction on how to handle the scenario below.

  •  A FIM is issued for 5 passengers listed on FIM
  • Honoring airline bills FIM for 5 passengers
  • Issuing airline rejects for prorate value but returns coupon breakdown for 4 tickets only
  • How should honoring airline rebill for passenger #5?

 

 
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