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Whatif IS billing rejected outside IS

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Created by Tzung-hsing W (China Airlines) on 2010-09-02 03:43:26 Back to Topics

Whatif IS billing rejected outside IS

I understand billed member is asked to reject a billing/rejection/correspondence via IS if it was submitted via IS.  However, whatif the expectation or requirement is not met?  What the billing(rejected) member can to do with it?
Replied by James S on 2010-09-02 06:39:40
From a SIS perspective, there is nothing special that can be done. But I assume you're not asking about "requirements & functionality" (this forum), but "rules" (a separate forum).
To answer that question, I can tell you that as far as I know, the RAWG is still discussing this. They do not wish to allow the billing member to reject the entire thing. Other than that, you should direct your questions to
Replied by Tzung-hsing W (China Airlines) on 2010-09-02 22:47:29
I put in this forum because I assume it is some thing to do with the validation of audit trail.  If a member rebill via IS for an item rejected outside IS will not be able to pass the audit trail validation.  Then rebill with a BM will be the only choice.  Of course, if IS is smart enough to allow flexibility during migration period as you mentioned in the other discussion, the rejected member will be allowed to rebill with RM.
As a carrier planning to migrate early, we do not want to be penalized to manually entry those rejections outside IS.  Therefore, we would like to use BM reject as whole for all rejections outside IS if our billing was via IS.  I can understand it is nor desirable to do so.  However, it is an necessary tradeoff to save early migrating member's resources.
Replied by James S on 2010-09-20 05:36:38
Actually, IS will be smart enough to allow you to, e.g., enter a 3rd RM which references a 2nd RM that did not go through IS. In this case, the validation for that audit trail check will not fail the transaction during migration. Thus, you should plan on doing this billing with an RM as usual.

As for your second paragraph... I think your intent to use a BM is moot because RM is possible and the more logical choice. Please advise if you would still like to use a BM (though I don't see this being an allowed option).

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