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Rejection of line items

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Created by Suathong Q (SIA) on 2012-01-20 02:56:54 Back to Topics

Rejection of line items

Hi,
 
We are unable to reject all the line items of the original invoice. We are only able to reject 50 line items and not 66 line items.
 
Kindly advise.
Replied by Ashley H on 2012-01-20 03:21:08

Dear SuatHong,

 

For this particular issue I would like to ask that you create a SIS Help Desk case; this way the SIS Operations team can look into the screenshot you sent and be in direct correspondence with you on this query.

 

For future reference please proceed in this manner for all queries related to your activities in the SIS live environment.

 

Thanks and best regards,

Ashley

 

From: QUAH SuatHong
Posted At: January-20-12 2:57 AM
Posted To: SIS Forums - Requirements & Functionality
Conversation: Rejection of line items
Subject: Rejection of line items

 

Hi,

 

We are unable to reject all the line items of the original invoice. We are only able to reject 50 line items and not 66 line items.

 

Kindly advise.

 
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