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Misc- Supporting Documents Timeframe

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Created by Georgina W (Air New Zealand) on 2011-04-05 23:33:52 Back to Topics

Misc- Supporting Documents Timeframe

Hi,
 
How long will a non-migrated airline receive physical supporting documents from an airline that has cut-over after cut-over date? ISPG 11.4.4 does not have a date specified currently.
 
Thanks,
Georgina
Replied by Ashley H on 2011-04-21 11:13:01
Dear Georgina,
 
A billing carrier can stop sending paper copies of invoices they’ve been sending through IS after 3 months.

If you haven’t migrated these types yet, you’ll need to log into IS-WEB and download the billing data (invoices, coupon listings, supporting documents, etc). Otherwise, you will see only the claim in the ICH F3 – no invoice as you know it today.
 
Hope this helps.

From:
Posted: Monday, April 18, 2011 11:32 AM
Subject: Misc- Supporting Documents Timeframe

Hi,
 
How long will a non-migrated airline receive physical supporting documents from an airline that has cut-over after cut-over date? ISPG 11.4.4 does not have a date specified currently.
 
Thanks,
Georgina
 
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